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Data source is not being saved


I'm having issue with saving my data source. In Administration > Admin Console > Data Source, under Availability it shows "Unknown. No attempt has been made to connect to this Data Source yet."

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When I clicked to test the connection. It says that the connection succeeded. But, when I saved it, it again shows "unknown. no attempt has been made to connect to this data source yet."

I was wondering what causes this issue and how to solve it.

Hi Ika,

As per your correspondence with YF Support today, you've advised that this issue has been resolved after a server reboot.

Please let us know if the issue arises again, so we can assist with further troubleshooting.

Kind Regards,


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